To provide you with a personalised shopping experience we may collect information about you. Our aim is not to be intrusive, and we won’t ask you unnecessary questions. Any information we receive about you will be subject to strict controls to minimise the risk of misuse – including unauthorised access to, or disclosure of, your personal data.
This includes information you provide when you browse our website, register for an account, enter a competition, promotion or survey, purchase from us, and when you contact us for other reasons.
2. What Information We Collect
We may collect and process the following information about you:
Information You Provide to Us
You may provide us with information by filling in forms on our website, our partners’ websites or by talking with us by over the phone or corresponding with us via email or otherwise.
This includes information you provide when you browse our website, register for an account, purchase from us, and when you contact us for other reasons.
To open a free Artiko account or purchase one of our products, you must provide your name, address, and email address.
In order to place an order with Artiko, you may be asked to provide debit card details (including the long number, start and expiry dates and the card verification value code (CVV/CVC)), or complete your transaction with PayPal.
When We Communicate
When you communicate with us for customer service or other purposes, including by phone, email or using other methods, we retain that information and our responses to you.
Information We Collect When You Use Our Website
When you arrive at or leave the Artiko website, whether connected by a fixed line or wirelessly, we receive the web address of the site that you came from or are going to.
While you are using our site we collect information on the services you search for or view, page response times and length of visits to specific pages, how you interacted with each page (including scrolling, clicks and mouse-overs), and methods used to browse away from the page.
We collect information about the device you are using, such as the type of device, operating system and platform, the type and version of browser, browser plug-in types and versions, the times you access our website/app and the time zone setting, mobile network information and unique device identifier.